Thursday 28 April 2011

Meet om te Weet!

Meet om te weet is ’n spreekwoord wat baie maklik kwistig gebruik kan word.

Só ‘n gemeet kan baie keer tot ontdekkings lei waarvan ’n mens dalk liewer nie wíl weet nie.  Soos om op die skaal te klim. In die meeste gevalle is dit baie geriefliker om nie te weet hoeveel jy weeg nie!

Miskien is dit hier aan die einde van die eerste derde van die jaar tog nodig om ten minste iets te meet.

Kom ons vra ons af of dít wat ons gedoen het besonders was of net weer plain doodgewoon?

Om jou hiermee te help, kan jy jou lewe/skool/besigheid aan die volgende verhaaltjie uit Seth Godin se boek The Big Moo meet:  

Reggie fixes bikes in Mt. Kisco, New York. For every bike he fixes he does his best. Then he spends five extra minutes doing something special.

During that first hour, Reggie is a perfectly fine bike mechanic. He pays attention to detail and follows established protocol. He is careful and focused and diligent. Like one thousand other very good bike mechanics, he gets the job done and earns his pay.

In the last five minutes, though, Reggie transforms himself from a workman into an artist. In those few extra minutes, he becomes remarkable.

Sometimes, all he does is carefully clean the chain. Other times, he’ll take the bike out to the potholed parking lot and be sure the gears are adjusted properly. And sometimes, especially if the bike is for a cute kid, he’ll attach a horn or some tassels – anything worth noticing.

The astonishing thing isn’t how unusual Reggie is. The astonishing thing is how easy it is what Reggie does, and how many people don’t do it. It doesn’t matter if you’re doing accounts payable or product design.  Those last five minutes make it easy for your customers to find the difference between you and everyone else.

It takes 99 percent of the time you spend just to be average. The remarkable stuff can happen in a flash.

Beslis iets om aan te kou.

Foto: m_bartosch

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